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    Frequently Asked Questions

    Quickly find answers to your questions. If you don't find what you're looking for, don't hesitate to contact us.

    Pricing and payment

    As a guide: a showcase website usually lands between CHF 800 and 3,000, a site with bookings or advanced features between CHF 2,500 and 8,000, and an online shop between CHF 5,000 and 25,000. The price depends on the size and needs of your project: number of pages, languages, features such as online booking or a client area, design level and the automations you want. That is why we work with quotes: you describe your project and receive a clear figure, itemized line by line, before any commitment. The price covers the design, the creation of the site and its launch. On top of that, a monthly subscription covers secure hosting, the SSL certificate, daily backups, maintenance and support. You know exactly what you pay, at the start and over time, and the amount never changes without your written approval.

    It covers secure hosting, SSL certificate, daily backups, technical maintenance and support. All-inclusive, no surprises.

    Yes. Payment can be spread over several months, with a down payment at the start and the balance following a schedule defined together. The exact terms and any fees are detailed in the quote, before you commit. No financing cost is ever added afterwards.

    You can cancel at any time at no cost. However, without an active subscription, your site will be taken offline as it includes hosting and maintenance.

    None. The quote lists everything that is included: the creation of the site, its launch, and the monthly subscription covering hosting, the SSL certificate, daily backups, technical maintenance and support. If you request an addition during the project, it is priced and confirmed in writing before being billed. There is no hidden setup cost, no surprise at renewal, and no exit fee: the subscription can be cancelled at any time. You also remain the owner of your content.

    Timelines and process

    The timeline depends on the complexity of the project and how quickly you respond at validation steps. Concretely, a site goes through several phases: a conversation to frame your needs, design, creation of the pages, then careful proofreading and testing before launch. Two things speed up the schedule considerably: content provided early (texts, photos, practical information) and quick feedback on proposals. We prefer to announce a realistic schedule at quote time, tailored to your specific project, rather than a generic promise: your site goes live once it has been designed, proofread and thoroughly tested.

    Once the quote is approved, we start with a conversation to clarify your needs, your visual identity and your content. You then provide your texts, images and practical information, and our team designs your custom site. You receive a preview link to check everything and request adjustments, then we take the site live. You keep a single point of contact from start to finish.

    Yes, the content comes from your business: that is what makes the site accurate and credible. We guide you with simple questions to gather the essentials (activities, services, contact details, photos). If some texts are missing, we help you structure and shape them.

    Of course! We send you a preview link before final publication. You can request adjustments if needed.

    Features and options

    The basic package includes a 3-page site (Home, About, Contact) in English, with custom design, responsive (mobile-friendly), hosting, SSL and maintenance.

    Yes. Your site can exist in several languages, for example French, German, Italian, English or Spanish. Each version is translated and adapted, with the markup search engines need to serve the right language to the right visitor. The cost depends on the number of languages and pages: it is priced precisely in the quote.

    Yes. We integrate an online booking system directly into your site: your clients pick a slot and book on their own, at any hour. It is a popular module for restaurants, practices, salons and studios. Its cost depends on your exact needs and is clearly stated in the quote.

    Absolutely! All our sites are 100% responsive, meaning they automatically adapt to all screens: smartphones, tablets and computers.

    Security and data

    Your data is hosted on cloud infrastructure, with a data center in Frankfurt, compliant with the European GDPR and the Swiss data protection law (FADP). Concretely: exchanges between your visitors and the site are encrypted with an SSL certificate, daily backups make it possible to restore the site after an incident, and access to the data is limited to the people who need it for maintenance. No data is ever sold or used for other purposes. If you have specific compliance requirements, we review them with you at quote time.

    Yes, all our sites have an SSL certificate (HTTPS), daily backups, and benefit from 24/7 threat monitoring.

    Our team constantly monitors sites. In case of an incident, we immediately intervene to restore your site from a recent backup.

    Support and maintenance

    You can reach us by email or phone during business hours. We guarantee a response within 24 business hours.

    For minor text or image changes, contact us and we make the changes quickly. The 'Premium updates' option includes monthly modifications.

    The maintenance included in the subscription covers everything that keeps your site healthy over time: security updates, daily backups, site monitoring and interventions whenever a technical problem occurs. Hosting and the SSL certificate are part of it. In plain terms: if your site goes down, we bring it back; if it is threatened, we fix it; if it ages technically, we keep it up to date. For regular content changes, the Premium updates option adds monthly edits made by our team.

    SEO and visibility

    Yes. Every site we deliver is optimized for search engines from the ground up: clear page structure, carefully crafted meta tags and titles, a sitemap, optimized loading times and mobile adaptation. Our sites are also served in a format that is fully readable by search engines and by AI assistants such as ChatGPT or Perplexity, which increasingly cite businesses directly in their answers. Visibility then remains ongoing work: regularly updated content, a complete Google Business profile and client reviews make a real difference. To go further, the Advanced SEO pack deepens optimization and monitoring.

    Beyond technical SEO, we recommend maintaining regularly updated content, being present on Google My Business, and collecting customer reviews.

    Most asked

    Here are the questions our clients ask most often.

    How much does it really cost?

    As a guide: a showcase website usually lands between CHF 800 and 3,000, a site with bookings or advanced features between CHF 2,500 and 8,000, and an online shop between CHF 5,000 and 25,000. It depends on your project: pages, languages, features, automations. Describe what you need and you receive a clear, itemized quote, with no commitment.

    How long until my site is ready?

    It depends on the scope of your project. We agree on a clear schedule together before starting, and we stick to it.

    Is my data secure?

    Yes, secure cloud hosting, SSL encryption, daily backups and 24/7 monitoring. Industry-standard compliance.

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    Our team is here to help. Contact us and we'll respond within 24 hours.