Never miss a call, never waste a minute filtering.
Tekio builds custom AI voice agents and chatbots for SMBs: a phone desk that answers around the clock, call qualification, bookings by chat. A voice agent that picks up for you, qualifies every call and only transfers what truly deserves your attention. Chatbots that take bookings on your website and WhatsApp, with zero human input.
Why does the phone cost you time and revenue?
Because a missed call leaves no trace, and part of the calls you do take are routine questions that need no expertise at all. Three situations come back again and again.
Too many missed calls
You're on service, on site, in a meeting. The phone rings into the void, the client calls a competitor, and you'll never know how many bookings or quotes you lost.
Too many calls that lead nowhere
Hours, address, availability, ballpark prices: a large share of your calls are routine questions an agent can answer. Yet it's you (or your team) who picks up every time.
A human switchboard doesn't scale
A full-time receptionist is expensive, doesn't cover 24/7, and doesn't necessarily speak Spanish or French. The classic switchboard no longer fits a modern business.
What does a voice agent actually do?
A voice agent answers on the first ring with a natural voice, understands the request, books an appointment on your calendar, screens out cold calls, and transfers only the calls that need you.
24/7 switchboard
The agent picks up on the first ring with a natural voice, introduces your company by name and listens to the client's request. Day, night, weekends, holidays: zero lost call.
Voice appointment booking
The client says "I'd like a table Tuesday for 4" or "a haircut Thursday morning". The agent checks your calendar in real time, offers slots and confirms directly in your Google Calendar or business software.
Call filtering & qualification
The agent asks the right questions, understands whether it's a cold call, an info request or a real prospect. Only the calls that truly deserve your attention are transferred.
Multilingual from the first second
English, Spanish, French: the agent detects the caller's language and switches automatically. Essential for tourism and any international customer base.
Voice tailored to your brand
We choose together a voice that fits your brand (warm, professional, premium…), with a welcome script written to reassure and convert, not just to answer.
Every call logged in your CRM
Full transcript, summary, detected intent, contact details, action taken: everything is stored automatically. You keep a clear view, even on calls you didn't take yourself.
What does a chatbot do on your website and on WhatsApp?
A chatbot answers visitors' questions from your own content, takes bookings on your calendar, keeps the thread of a conversation from one channel to the next, and hands your team the cases it shouldn't handle alone.
Chatbot on your website
Embedded bottom-right on your site, the chatbot welcomes visitors, answers their questions and triggers the right actions: quote, booking, contact, redirection to the right page.
Bookings & appointments
Connected to your calendar and business software, the chatbot books a table, a slot or an appointment directly, with no form to fill and no call to make.
Multilingual & contextual
The chatbot speaks the visitor's language, adapts its tone to your brand and remembers the conversation context (page visited, cart, customer history if signed in).
Plugged into your knowledge base
We feed the chatbot with your real content: FAQ, product sheets, terms, hours, team. It answers with your wording, your numbers, your rules. No generic answers.
WhatsApp Business integrated
Your clients write on WhatsApp? The chatbot replies in seconds, qualifies the request and only escalates to a human when needed. Ideal for retail and hospitality.
Smart handover to a human
When the chatbot hits the limit of what it can handle (complex case, complaint, sensitive topic), it cleanly transfers to your team with the conversation already summarized.
Which businesses does a voice agent help the most?
Mostly the ones where the phone interrupts the work: restaurants, hotels, contractors and trades, hair and beauty salons, medical and paramedical practices, B2B services, and small companies.
Take bookings without interrupting service
The voice agent takes reservations in the middle of the rush, handles changes and cancellations, and sends SMS confirmations. You stay focused on the dining room and recover ghost tables by freeing up slots.
24/7 multilingual switchboard for international guests
Bookings, rate requests, check-in times, questions about services: the agent answers in multiple languages around the clock. Your front desk focuses on in-person guests, not on the phone.
Filter calls and automate site appointment booking
Plumbers, electricians, painters, carpenters: the agent qualifies urgency, asks basic technical questions and schedules a site visit. You no longer climb down a ladder to handle a cold call.
Voice and SMS bookings, even during a haircut
The client calls or writes, the agent offers slots based on the chosen stylist and service, confirms and sends a reminder the day before. No more missed bookings, no more interruption during treatments.
Voice bookings, simple triage, automatic reminders
The agent books based on the reason and the practitioner, applies basic triage rules and sends SMS reminders to reduce no-shows. The front office focuses on cases that need real human judgment.
Pro switchboard with inbound lead qualification
The agent answers with your brand voice, qualifies the need (project size, budget, sector) and only transfers serious opportunities to sales. You recover hours of filtering each week.
Which tools do the voice agent and the chatbot plug into?
Your telephony (Twilio, Vonage, RingCentral, AT&T), your calendars (Google Calendar, Outlook, Cal.com, Calendly), WhatsApp Business, SMS and messaging apps, and your CRM (HubSpot, Pipedrive, Salesforce, Notion, Airtable, or a custom Tekio CRM).
Telephony and numbers: Twilio, Vonage, RingCentral, AT&T
We keep your current number or provision a dedicated one, with routing to the agent or to a human depending on the time of day.
Calendars and business software: Google Calendar, Outlook, Cal.com, Calendly
Slots are read and written in real time, including in most booking software for restaurants, hotels, salons, and practices.
WhatsApp Business, SMS, Messenger, and Instagram
The chatbot listens wherever your customers write, with one continuous conversation per customer, whatever the channel.
CRM and customer base: HubSpot, Pipedrive, Salesforce, Notion, Airtable
Every call and every conversation creates or enriches a customer record automatically, including on a custom Tekio CRM.
Internal tools and private APIs
We plug the agent into your inventory, your team scheduling, your pricing, or any private API so it answers with up-to-date data.
Custom development when no tool fits
When no standard tool does the job, we build the integration, or the business tool itself, in-house.